What is a licensed paralegal?
A licensed paralegal is a legal professional licensed and regulated by the Law Society of Ontario, authorized to provide legal services in permitted practice areas such as Small Claims Court, the Landlord and Tenant Board, traffic and provincial offences, and certain tribunal matters. You can verify any licence on the Law Society's public directory.
Do you provide services in Arabic?
Yes. JGPC serves clients fully in Arabic, English, and French, from the first consultation through documents, hearings, and correspondence.
How do consultations work?
Choose the consultation that fits, complete payment, and receive your confirmation with a calendar invitation. Consultations are available by video or in person. A 15-minute general inquiry is $150 plus HST. A 30-minute consultation with legal advice, available only in areas where paralegals are authorized to provide legal services, is $250 plus HST.
Which payment methods do you accept?
Interac e-Transfer and PayPal are accepted with no additional fee. Credit cards, Apple Pay, Google Pay, Klarna, Afterpay, and Affirm are accepted with a processing fee. Bookings are confirmed only after payment is received.
Can you give me legal advice about anything?
No, and we will never pretend otherwise. We provide legal advice only within the paralegal scope of practice authorized in Ontario. If your matter falls outside that scope, the general inquiry consultation helps identify the right professional, and we refer you appropriately.
Do you offer virtual appointments?
Yes. Consultations and many services are available by secure video. Some documents must be signed in person, and we confirm the requirements for your matter when you book.
What should I prepare before my consultation?
A short written timeline of events, copies of key documents, any government or court correspondence, and your questions. Organized facts make a short consultation go far.
Are my documents and messages confidential?
We treat client information with strict confidentiality, subject to the professional obligations that apply to Law Society of Ontario licensees. Please do not send sensitive details through the website before a retainer is confirmed.
Do you handle emergencies?
If you face a hearing, eviction enforcement, or a filing deadline within days, call us and mark any email URGENT with your deadline in the subject line. If it is a life-threatening emergency, call 911.
Can I get a refund if I cancel?
Consultation fees are payable in advance and are non-refundable. A consultation may be rescheduled once with at least 24 hours notice. The full policy appears on our fees page.
